
Using Voice Over IP for Homeshoring is Mixed due to voice quality concerns
It seems kind of dated and backwards. You sign up to be a work at home, homeshoring agent and then required to use a regular phone line.
In this day of Unified Communications and Voice Over IP (VOIP) what gives?
The reasons is quality.
You’re Breaking Up
VOIP converts your Voice to digital packets and sends it out over the internet in the same manner as data. When you’re using VOIP, your voice is treated the same way your emails are treated. And that’s the concern.
Voice needs a fast consistent network. The Internet providers offer a mixed bag of quality, especially to homes. Voice packets may not be consistent and that would lead to pauses and breaks that reduce the quality of the conversation. The term used by network techs is QoS or quality of service.
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I’m fortunate that my career lets me understand and appreciate what Homeshoring offers. My experiences taught me Homeshoring isn’t always easy, but ultimately rewarding on many levels. 