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Cisco Telecommuting – Happier, More Productive Employees and $277 Million in Savings

Telecommuters are on the clock at all hours

Cisco released its Teleworker Survey, an in-depth study of almost 2,000 company employees.

The study evaluated the social, economic and environmental impacts associated with telecommuting at Cisco.  It was no surprise that a majority of telecommuting employees found a significant increase in work-life flexibility, productivity and overall satisfaction because they worked remotely.

And the satisfaction goes both ways.  Cisco has achieved estimated annual savings of $277 million in productivity by allowing employees to telecommute and telework.

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Social Media Creating HomeShoring Opportunities

USA Today had a great article recently about how Social Networking is changing customer service and helping the homeshoring movement.

As more companies effectively use social-media tools for customer care, it also is becoming easier to shift customer-relations resources to the U.S. and feed into the fledgling “homeshoring” trend.

Home-based workers have become de rigueur among employers to take advantage of better technology, gain productivity from employees no longer tied to long commutes and leverage the expertise of local workers.

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