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4 Money Management Tips for HomeShoring and Home Based Businesses

Saturday, 3 July 2010 11:57
4 Money Management Tips for homeshorers and home based businesses

 

If you’re aleady homeshoring or running a home based business or are thinking about starting a small business, everyone in the country is impacted by America’s small business economy.

 Small businesses continue to be the heartbeat of America, representing 99.7 percent of all employer firms and generating 60 to 80 percent of new jobs over the past decade, according to the U.S. Small Business Administration.

While many think that small businesses have been hit harder than the average consumer in the current economic environment, small businesses are often credited as the sector that will likely lead us out of the current “Great Recession.

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HomeShore Call Center Agents Do It With Their Voice

Monday, 20 July 2009 08:37

Sorry for the provocative title, but it got your attention – that’s the point of this post. 

In the blog world, you convey your message in WRITING.  The better you write, the better your message is conveyed.  In a Call Center, your message is SPOKEN.  The better you speak, the more successful you are.

What You Say and How You Say It

This is the core of successful Call Centers and it’s equals part process and personality.  Call Center Training focuses on two things: a clear, compelling MESSAGE and an effective DELIVERY. 

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The Right Way to Grow Small Businesses With Social Networking

Friday, 10 July 2009 12:28

networkSocial networking has more buzz than a swarm of bees these days. More and More individuals and small businesses are  Twittering, friending on Facebook or connecting on LinkedIn. It’s no surprise that small companies have joined this team of worker bees to sweeten their business.

 But if you want to change from a bee to a butterfly you have to network smart to avoid ending up in a sticky mess.

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Cisco Telecommuting – Happier, More Productive Employees and $277 Million in Savings

Sunday, 5 July 2009 06:09

Telecommuters are on the clock at all hours

Cisco released its Teleworker Survey, an in-depth study of almost 2,000 company employees.

The study evaluated the social, economic and environmental impacts associated with telecommuting at Cisco.  It was no surprise that a majority of telecommuting employees found a significant increase in work-life flexibility, productivity and overall satisfaction because they worked remotely.

And the satisfaction goes both ways.  Cisco has achieved estimated annual savings of $277 million in productivity by allowing employees to telecommute and telework.

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Social Media Creating HomeShoring Opportunities

Wednesday, 24 June 2009 10:31

USA Today had a great article recently about how Social Networking is changing customer service and helping the homeshoring movement.

As more companies effectively use social-media tools for customer care, it also is becoming easier to shift customer-relations resources to the U.S. and feed into the fledgling “homeshoring” trend.

Home-based workers have become de rigueur among employers to take advantage of better technology, gain productivity from employees no longer tied to long commutes and leverage the expertise of local workers.

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