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	<title>HomeShoring &#187; Customer Service</title>
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		<title>7 Questions to Unravel Buying Office Headsets</title>
		<link>http://homeshoring.com/2010/08/7-questions-to-unravel-buying-office-headsets/</link>
		<comments>http://homeshoring.com/2010/08/7-questions-to-unravel-buying-office-headsets/#comments</comments>
		<pubDate>Sun, 01 Aug 2010 19:38:20 +0000</pubDate>
		<dc:creator>Mike</dc:creator>
				<category><![CDATA[Call Center Agents]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Equipment]]></category>
		<category><![CDATA[Home Based Business]]></category>
		<category><![CDATA[Homeshoring]]></category>
		<category><![CDATA[headsets]]></category>
		<category><![CDATA[home office equipment]]></category>

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		<description><![CDATA[  With one chance to make a great first impression, the right headset makes all the difference.   Remote agents need to sound clear, knowledge and professional.  But the headset is often the last piece of equipment a remote agent considers.  The range of options for headsets has grown along with their technology.  Prices have jumped [...]]]></description>
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		<title>All Sides of HomeShoring</title>
		<link>http://homeshoring.com/2010/07/all-sides-of-homeshoring/</link>
		<comments>http://homeshoring.com/2010/07/all-sides-of-homeshoring/#comments</comments>
		<pubDate>Wed, 14 Jul 2010 03:21:23 +0000</pubDate>
		<dc:creator>Mike</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Home Based Business]]></category>
		<category><![CDATA[Homeshoring]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Telecommuting]]></category>
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		<description><![CDATA[I&#8217;m fortunate that my career lets me understand and appreciate what Homeshoring offers.  My experiences taught me Homeshoring isn&#8217;t always easy, but ultimately rewarding on many levels.  Through high school and college, I worked in the newspaper industry, first in Southern California then in Seattle.  I did everything from subscription sales to customer service calls.  Dealing with irate customers in Seattle was [...]]]></description>
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		<title>HomeShore Call Center Agents Do It With Their Voice</title>
		<link>http://homeshoring.com/2009/07/homeshore-call-center-agents-do-it-with-their-voice/</link>
		<comments>http://homeshoring.com/2009/07/homeshore-call-center-agents-do-it-with-their-voice/#comments</comments>
		<pubDate>Tue, 21 Jul 2009 03:37:06 +0000</pubDate>
		<dc:creator>Mike</dc:creator>
				<category><![CDATA[Call Center Agents]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Homeshoring]]></category>

		<guid isPermaLink="false">http://homeshoring.com/?p=169</guid>
		<description><![CDATA[Sorry for the provocative title, but it got your attention &#8211; that&#8217;s the point of this post.  In the blog world, you convey your message in WRITING.  The better you write, the better your message is conveyed.  In a Call Center, your message is SPOKEN.  The better you speak, the more successful you are. What You Say and How [...]]]></description>
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		<title>Social Media Creating HomeShoring Opportunities</title>
		<link>http://homeshoring.com/2009/06/social-media-creating-homeshoring-opportunities/</link>
		<comments>http://homeshoring.com/2009/06/social-media-creating-homeshoring-opportunities/#comments</comments>
		<pubDate>Thu, 25 Jun 2009 05:31:02 +0000</pubDate>
		<dc:creator>Mike</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Homeshoring]]></category>
		<category><![CDATA[Social Networking]]></category>

		<guid isPermaLink="false">http://homeshoring.music4travel.com/?p=23</guid>
		<description><![CDATA[USA Today had a great article recently about how Social Networking is changing customer service and helping the homeshoring movement. As more companies effectively use social-media tools for customer care, it also is becoming easier to shift customer-relations resources to the U.S. and feed into the fledgling &#8220;homeshoring&#8221; trend. Home-based workers have become de rigueur [...]]]></description>
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