All articles from: June, 2009
Social Media Creating HomeShoring Opportunities
USA Today had a great article recently about how Social Networking is changing customer service and helping the homeshoring movement.
As more companies effectively use social-media tools for customer care, it also is becoming easier to shift customer-relations resources to the U.S. and feed into the fledgling “homeshoring” trend.
Home-based workers have become de rigueur among employers [...]